Managing Employee Relations

Preparation for managers, including the challenges of managing employees in the contemporary workplace and a four-step strategy for managing employee relations – compliance with legislation, managing diversity, handling work and personal issues, and fostering open communication.

Learning Objectives

After completing this course, students will be able to:

  • Describe the impact of a manager’s role in establishing and maintaining sound employee relations in an organization
  • Identify four management strategies that support positive employee relations
  • Describe the purpose and intent of employment legislation governing workplace supervision
  • Identify diversity issues in a team and overcome related barriers to productive employee relations
  • Use effective guidelines for handling work and personal issues in a team
  • Implement management activities that facilitate open communications


Any manager or team leader with one or more reporting relationships.

Course Credits

ABA Diplomas/Certificates: This course applies to the following ABA Diplomas or Certificates:

  • Branch Manager Certificate
  • Supervisor Certificate

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Course / Seminar Type: Self-Paced Online
Course / Seminar Category: Management & Leadership Training
Course / Seminar Code: ABA 2504
Course / Seminar Start Date:
Course / Seminar Price: $95
Course / Seminar Location:

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