ABA - Today's Teller

Program Description:

This recently revised ABA course focuses on the skills new tellers need in today’s banking industry. The course reflects the changing responsibility of a teller and includes the most relevant compliance regulatory information.

After successfully completing this course, the student will be able to:

  • Describe the basic functions of the banking industry
  • Define the teller’s responsibility in banking
  • Explain and perform a variety of daily transaction procedures
  • Demonstrate quality customer service
  • Identify counterfeit currency and recognize the tricks used by con artists
  • Complete Currency Transaction Reports and Suspicious Activity Reports

Special Features

  • A pre-test to gauge your skills, so the instructor can adjust the course accordingly
  • Exercises to measure performance in everyday activities
  • Role playing, checklists, quizzes, and illustrations
  • Numerous visual aids for classroom use
  • Student handbook as a reference tool to be kept at the teller window

Audience:
Entry-level tellers

Course length: up to 3 months

Credits: 2 recommended credit hours

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Course / Seminar Type: Independent Study
Course / Seminar Category: Teller Training
Course / Seminar Code: 6832IS
Course / Seminar Start Date:
Course / Seminar Price: $150
Course / Seminar Location: