Leading Service Excellence

Leading Service Excellence– Part II of The Evolving Role of the Branch Manager – 4 part series – Fall 2017  Click here for information on entire series

Wisconsin Bankers Association/4721 S. Biltmore Lane/Madison, WI

Registration begins at 8:30; workshop is from 9:00am – 4:0opm

OBJECTIVE: This session focuses on the manager’s role in building and leading an effective service and sales organization.  Manager will learn to plan and direct the team toward an effective business development effort.


  • Vision Review
  • Red Carpet Exercise
  • Rhythms & Routines at the Branch
  • Mini-Lesson: Listening for Opportunities
  • Sales Leadership
  • Discuss Challenges and Opportunities
  • Complete an Action Plan

Training fee: $300.  Includes breakfast, lunch and refreshments and all materials.  Does not include lodging.  Lodging information will be provided in confirmation of enrollment.

Register Now

Course / Seminar Type: In-Person Course / Seminar
Course / Seminar Category: Management & Leadership Training
Course / Seminar Code:
Course / Seminar Start Date: 10/17/2017
Course / Seminar Price: $300
Course / Seminar Location: Madison

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