AIB Bank Teller Certificate

The curriculum for the AIB Bank Teller Certificate is centered on AIB Today’s Teller, which addresses the critical technical skills of the position. In addition to cashing checks and accepting savings deposits and withdrawals, tellers may have to perform specialized duties, such as accepting loan, credit, utility and other payments. Tellers are responsible for maintaining accurate records of all transactions and for preparing daily settlements of teller cash and proof transactions.

In addition to handling money well, effective tellers must be service-oriented and work effectively with the public as well as with co-workers. The remaining courses in the Certificate address practical knowledge and applied skills in banking, regulatory compliance for tellers, and customer service and sales.

REQUIRED
You must complete the following courses:

  • AIB Banking Today
  • Business Etiquette
  • Dealing Effectively with Co-Workers
  • Effective Referrals
  • AIB Ethical Issues for Bankers
  • Introduction to Relationship Selling
  • Regulatory Compliance for Tellers
  • Revitalizing Customer Service
  • AIB Today’s Teller

Online Certificate Option
This AIB Certificate can also be taken entirely online as a self-paced certificate curriculum for only $595.

All required and elective courses must be completed with a passing grade (D or better) and the student’s overall grade point average (GPA) must be 2.00 or higher.

All courses must carry a minimum of 2.00 credits unless otherwise noted in the specific diploma and certificate requirements.

You can complete the requirements of your diploma and certificate at a pace that suits your schedule and the courses can be completed in any order you choose.

You can earn the necessary credits to achieve these diplomas and certificates through a variety of options: In-Person, Online Instructor-Led, Online Self-Paced, or Independent Study.